Privacy Policy
1. Introduction
Primrose Tech ("we", "us", or "our") operates the website www.primrose-tech.com and any related services, including our Facebook Page and Meta-integrated features (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our Service.
2. Information We Collect
2.1 Information You Provide Directly
- Name, email address, phone number, and any other details you submit via our contact form.
- Messages, inquiries, or project descriptions you send to us.
2.2 Information Collected Automatically
- Log data such as IP address, browser type, pages visited, and time of visit.
- Cookies and similar tracking technologies used to improve your experience.
2.3 Information from Third Parties (Meta / Facebook)
When you interact with our Facebook Page or use Facebook Login features, Meta may share information with us such as your public profile, email address, or other data you have permitted Meta to share. We use this data solely to respond to your inquiries and improve our services.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support.
- Provide, maintain, and improve our Service.
- Send you updates or marketing communications (only with your consent).
- Comply with legal obligations.
- Detect and prevent fraud or abuse.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our website and business (e.g., hosting, analytics), bound by confidentiality agreements.
- Legal authorities when required by law or to protect our rights.
- Business transfers in the event of a merger, acquisition, or sale of assets.
5. Cookies
We use cookies to enhance your experience on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our Service may not function properly without cookies.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are retained for up to 2 years.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal data.
- Object to or restrict processing of your data.
- Data portability.
To exercise these rights, please contact us at contact@primrose-tech.com.
8. Data Deletion
If you have connected with us via Facebook and wish to have your data deleted, you may send a deletion request to contact@primrose-tech.com with the subject line "Data Deletion Request". We will process your request within 30 days.
9. Security
We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our Service may contain links to third-party websites (including Meta/Facebook). We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
11. Children's Privacy
Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: contact@primrose-tech.com
- Website: www.primrose-tech.com